Take The Lead In Responsible Gaming

RG STAR is a nationally recognized responsible gaming support, training, and resource program by Evergreen Council on Problem Gambling. We collaborate with gaming institutions to build custom RG programs that support your staff, stay ahead of regulations, and create positive experiences and connections for all.

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Supporting Healthy, Safe, and Fun Play

In collaboration with gaming organizations, RG STAR supports the efforts to ensure gambling remains safe and enjoyable for everyone involved.

Our program is custom-designed toward the needs of your organization and community so you can continue or start:

  • Prioritizing player safety
  • Building community trust
  • Staying ahead of evolving regulations
  • Meeting compliance requirements
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Creating A Positive Experience For All

Gambling addiction impacts families, employees, and communities. By having a responsible gaming program in place, you can help your staff support guests and coworkers with critical resources. This allows organizations to work proactively instead of in a reactionary state.

In turn, this leads to an elevated guest experience, greater employee satisfaction, and improved organization reputation.

Training managers and frontline employees to listen for signs of early concern
Educate guests about responsible gambling tips and odds of play
Foster a safer, more enjoyable gaming environment
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Delivering Customized Training & Resources

We understand what works for one organization might not work for another. That’s why customization and collaboration are core principles of our implementation process.

RG STAR partners with you to enhance responsible gaming programs:

Data-Driven

Grounded in data-driven standards, RG STAR ensures the highest quality and effectiveness in responsible gaming training.

Trusted Nonprofit for Nearly 35 Years

RG STAR is facilitated by the Evergreen Council on Problem Gambling (ECPG), a nationally recognized nonprofit offering gambling support services and resources.

Cultural Sensitivity and Awareness

Leading with respect and cultural awareness internally and externally, ECPG is committed to continuous growth, learning, and innovation.

Top-Down Approach

Leaders will be equipped with the skill sets and training to implement responsible gaming policies and procedures and to train staff accordingly.

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About Evergreen Council on Problem Gambling

ECPG is a 501(c)(3) nonprofit organization committed to providing services and programs for those affected by problem gambling and gaming – individuals, their families, employers, students, treatment professionals, and the greater community. Let us help establish and maintain your responsible gaming program and create an enriching environment for your guests, staff, and community.

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  • It is important for us to remember that the allure of gaming can be difficult for some to resist and can have serious consequences on the physical, emotional, and financial health of our community.

    Kara Fox-Larose President and General Manager
  • It is critical that we bring forward the skill set required to continue to keep our guests safe and gaming responsibly by learning to understand and identify what gaming responsibly looks like.

    Kara Fox-Larose President and General Manager
  • Responsible gaming is important to the guests because if someone’s not gambling responsibly, gambling can seriously affect their lives and cause big problems for them. We want guests to have a good time whenever they visit our venues, and we want them to keep coming back.

    Dr. Jennifer Shatley Responsible Gaming Consultant
  • I think that all of us in the gaming industry have an important role to provide great customer service, to entertain guests, but it’s also our role to respond if someone’s not gambling responsibly or seeks help from us – to make sure that they get resources and assistance that’s available to them.

    Dr. Jennifer Shatley Responsible Gaming Consultant

Download Your Free Training Program Guide

Click the button below to download our free eBook “Essential Prerequisites to Launching Your Responsible Gaming Program”

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